ISO 9001:2015 specifies requirements for a quality management system (QMS).

The ISO 9001:2015 specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is suitable for any organization that wants to improve customer satisfaction and staff motivation and gain a culture of continual improvement.

The ISO 9001: 2015 standard helps Organizations demonstrate their ability to consistently provide products and services that meet customer requirements and regulations.

Why is ISO 9001: 2015 important for Organizations?

For organizations to cope correctly and maintain their competitive advantage in a constantly evolving environment, it is essential to provide products and services that will meet the needs of their customers and exceed their expectations. The ISO 9001: 2015 standard provides a correct and appropriately structured approach to ensure the quality of products and services supplied by Organizations.

In addition, many buyers prefer their suppliers to be ISO 9001: 2015 certified to confirm the high quality of the procured products and services.

Through ISO 9001: 2015:

  • Identification and analysis of risks related to quality management.
  • Design and implementation of appropriate measures and procedures for risk management.
  • Continuous monitoring of the performance of standards and practices.
  • Improving the organization and efficiency of the Organizations.
  • Increasing the quality of the products and services provided.
  • Creating relationships of trust with customers and stakeholders of the Organizations.
  • Gaining a competitive advantage.

The Quality Management System affects all Organizations and includes processes, procedures, and policies for staff and stakeholders.

ISO 9001:2015 Quality Management Systems: f society’s method

f society can help its customers develop, certify and maintain their Quality Management System.

f society follows the method described below:

1. Definition of the processes, procedures, and policies of the Quality Management System

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ISO 9001: 2015 does not provide a list of crucial procedures that an organization must include in its Quality Management System. F society helps Organizations determine the appropriate list of guidelines for their System.

Some examples of procedures include:

Construction, design, distribution, development, service, delivery and assembly management
Revenue Assurance / Outsourcing of Business Processes
Manage new customers
Equipment management
Vendor Approval and Reassessment
Risk identification and management
Contract change or revenue assurance management
Complaints management
Information management
Check and inspections
Other requirements of the Certification Body

2. Assignment of roles and responsibilities

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f society assists in assigning appropriate roles and responsibilities for each process.

Its Client Organizations should focus on adopting the procedures. There will be Particular attention to the interdependencies and interactions between sections. Through them is achieved:

Training of individuals to understand their roles and responsibilities concerning the basic procedures and policies of the Quality Management System.
Restructuring the control program around procedures and not functions.
Provide documented information to support the operation of the procedures as well as to confirm proper function.

3. Identify the risks and plan measures to address them

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Preventive action is an essential component of quality assurance. Organizations need to recognize their risks and take appropriate action to address them.

F society assists in identifying risks and designing and implementing appropriate measures to address or mitigate them. Therefore, this means systematically monitoring and measuring the performance of standards and procedures.

4. Design and Development of a Quality Management System

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f society undertakes the design and development of the Quality Management System of its Client Organizations which includes:

Configuration of the Quality Management Manual.
Drafting Instructions, Procedures and Policies for staff.
Update the relevant forms and documents, which will facilitate the implementation of the foreseen processes and procedures of the Quality Management System.

The reflection of the description of the Instructions, Procedures, and Policies will be without generalities. The specifics presented by each Organization will adopt these.

5. Internal Inspection

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As part of its services, f society assists its Customer Organizations in conducting the Internal Inspection of the Quality Management System, which includes all the areas required by the international standard ISO 9001: 2015.

Re-checking the implementation of Quality Management Manual modules.
Re-checking the operation of Quality Management System Processes and Procedures.
Recording of Deviations, Non-Compliances, Opportunities for Improvement according to the requirements of the international standard ISO 9001: 2015.

For the conduct of the Internal Audit, the instructions set by the International Standard ISO: 19011 go in progress.

6. Support during the Certification process

f society is committed to supporting its Client Organizations in an accredited certification body’s certification process. More specifically:

f society undertakes the execution of corrective actions and the identification of weaknesses in the effective implementation of the Quality Management System before the audit by the Accredited Certification Body.
In the event of any non – compliance by the accredited Certification Body during the certification inspection process, f society undertakes to take the necessary corrective action.

7. Further support of Quality Management System

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After the successful completion of the certification of its Customer Organization, f society undertakes, by agreement, the subsequent support of the Quality Management System.

Monitoring the proper implementation and operation of the Quality Management System.
Preparation and support of its Client Organizations during the Surveillance Inspection.
Preparation and support of its Client Organizations during the Reconfirmation Inspection.

Why should you choose f society?


f society helps you:

In the development of your Organization.

Improving the Quality Management System of your Organization.

To increase the productivity and efficiency of your Organization.

To develop a secure work environment.

f society’s assets

f society’s primary advantage is its commitment to the continuous satisfaction of the needs of its clients at all stages of a project. This commitment occurs both during and in support after the project’s completion.

f society, through its services, provides economically viable solutions, readily accepted and applicable, that work.

f society’s suggestions may include:

a solution to a problem of its customers,

a series of actions,

or just an idea!

f society offers solutions that strengthen your organization and its staff, always within the framework of a strict personal code of ethics that characterizes it.

Want to know how f society’s services for the Design and Development of ISO 9001: 2015 can transform your Organization or Company?

Fill out the form below to contact us and get valid information on how you can develop and manage your Quality Management System.